Traditional premium rate services consisted of a passive recorded message (audiotext) to which the customer listened at a premium 'per-minute' rate. Audiotext is still an option, but with the advent of sophisticated call switching and computer-telephony integration (CTI) systems, modern premium rate services can be highly complex multi-tiered menu IVR systems based on back-end databases.
After collecting account details from the customer and interrogating a billing database for the account balance, such systems are often used for collecting credit/debit card details to settle a bill (Council tax, Utility bills etc.),
Some of the more popular premium rate services provided by Tuxtel are given here:
Voting Lines Specialist Advice Lines Bill Payment with debit/credit cards Account Top-Up and Credit Technical Support Competition ScratchCards Wind-Up Lines Live Chat Horoscope/Tarot Lines Racing Tipster Information & Advice Lines
Whichever premium rate application you may have in mind, Tuxtel is able to help with the planning, setup and implementation of any service, regardless of complexity. Please call us to discuss your requirements.
